The Namma Chennai app has been developed by Greater Chennai Corporation and Chennai Smart City Limited as a Public Grievance Redressal App. “Using a dashboard, corporation officials will track all aspects of the civic grievances voiced by residents. The system will assist residents during any calamity, mobilise them and send notification directly to all residents,” said an official. Any resident can take photographs of the civic issue and upload them. The issue may include potholes on roads, stormwater drains, solid waste management, stray dogs and streetlights.
In a big metropolitan city like Chennai, it is necessary for the officials to track all aspects of civic grievances and complaints voiced by residents. To come up with a solution, the Namma Chennai app has been developed by Greater Chennai Corporation and Chennai Smart City Limited. The mobile app was inaugurated on 23.1.2018 by Minister of Local Administration, S.P. Velumani in the presence of Ministers D. Jayakumar and P. Benjamin. With this mobile app, any resident can take photographs of the civic issue and upload them.
Chennai Smart City Limited’s vision is to implement the use of technology for the betterment of its citizens. With the introduction of Namma Chennai Redressal App, we believe we are one step closer for responding to the grievances of the citizens as complaints made through the app will be accessed directly by the officials and would reduce the response time considerably.
The Highlights of This App Are:-
Namma Chennai app has already been downloaded nearly 10,000 times and the user base is set to grow more.
This app has the feature which will help residents to track their complaints. Senior officials will be able to manage the public grievance Redressal system with geo-tagged information.
Residents will receive information on various civic issues and information on topics like disaster management, property tax, public health and elections.
We believe that Namma Chennai App is the perfect platform for the citizens to voice their resentment and opinions. Besides, the app is user-friendly which makes it easier to operate for the citizens. Also, citizens can report any incident directly as everyone has access to mobile phones, which will help the officials to respond at the right time. The various benefits of Namma Chennai App are:-
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