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About Namma Chennai Grievance Redressal App

The Namma Chennai app has been developed by Greater Chennai Corporation and Chennai Smart City Limited as a Public Grievance Redressal App. Using a dashboard, corporation officials track all aspects of the civic grievances voiced by residents. The system assists residents during any calamity, mobilise them and send notification directly to all the residents. Any resident can take photographs of the civic issue and upload them. The issues include potholes on roads, storm-water drains, solid waste management, stray dogs and streetlights.

Chennai’s Own Grievance Redressal App

In a big metropolitan city like Chennai, it is necessary for the officials to track every aspect concerning civic grievances and attend to the complaints voiced by residents. To come up with a solution, Namma Chennai App has been developed by Greater Chennai Corporation and Chennai Smart City Limited. The mobile app was inaugurated on 23.1.2018 by Minister of Local Administration, S.P. Velumani in the presence of Ministers D. Jayakumar and P. Benjamin. With this Mobile App, any resident can take photographs of the civic issue and upload them.

Namma Chennai App – Power On Your Mobile Screen

Chennai Smart City Limited’s vision is to implement the use of technology for the betterment of its citizens. With the introduction of Namma Chennai Redressal App, we observe that we are instantaneous in responding to the grievances of the citizens. Since the reports and complaints made through the App are accessed directly by the officials, the time taken to respond reduces considerably.

The Highlights of This App Are:-

Namma Chennai App can be easily downloaded in Android and iOS phones and other relevant devices.

Namma Chennai App has already been downloaded 50,000 times and more. The user base is growing rapidly day by day.

This App has the features which helps residents to track their complaints. Senior officials find it easy and convenient to manage the public grievance Redressal system with geo-tagged information.

Residents receive information on various civic issues that include property tax, public health, elections,and much more related to the basic needs of the people.

Addressing The Voice of Citizens

We believe that Namma Chennai App is the perfect platform for the citizens to voice their views and opinions. Besides, the App is user-friendly which makes it easier for the citizens to operate. Also, citizens can report any incident directly as everyone has access to mobile phones. It helps the officials to respond to the reports and complaints at the right time.
The various benefits of Namma Chennai App are:-

By simply clicking a picture and uploading it on the App, civic issues like potholes, storm water drains, solid waste management or any other such issues requiring attention of the civic authorities can be reported.

Easy tracking of the status of the complaint on the Mobile App. Citizens are informed and updated on various civic issues.

The system assists residents during the time of calamity, mobilize them and send notification directly to the residents concerned, providing them with valuable information, suggestions, guidance and support.

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